Linking Emails to Documents
Introduced in v12
An email can be linked to multiple documents in BITEX.
This can be done in the following two ways:
- Email Aggregation in Contact, Customer, Supplier.
- Automatic Email Linking.
- Email Aggregation for Customer and Supplier
Email Aggregation takes place in Contact, Customer, and Supplier. All the Emails sent or received from a Contact can be viewed in that Contact's Timeline and as well as linked Customer's or Supplier's Timeline. To enable Email Aggregation, do the following:
- In a Contact, add Links for the Customer or Supplier respectively.
- Automatic Email Linking to a Document
Automatic Email Linking links an Email to the Document specified in the unique Email Address generated by the system for a document. If an Email is sent or received using the unique Email Address, the system will link that Email to the Document.
- Enable Automatic Email Linking in Email Account. This feature can be used only with one Email Account at a time.
Note: Email linking with BCC is not supported. You have to add unique email as receipient in TO or CC.